18. Emergency Repair
Listed within your Residential Tenancy Agreement, you will find details of approved contacts for emergency repairs. We ask that you always try to contact your Harcourts Liverpool Property Manager first, however if it is after hours and you cannot contact the Property Manager, you are permitted to contact the emergency contractors directly. The legislation is specific about what constitutes an emergency repair and it's important that you know that should the issue not be deemed an emergency, you will be responsible for the account. An emergency repair is something that is likely to cause injury, undue inconvenience, or which makes the property unsafe or insecure. Examples include: burst water service, broken toilet (where there is no other toilet), serious leak, and severe electrical fault.